FAQ: Frequently Asked Questions
We welcome you as a patient ...

 We appreciate the opportunity to provide you with medical services. The information that follows is designed to answer many of the questions most patients have. 

Everyone in our practice operates as a team member. All have been trained as professionals and we take pride in our professional capability, integrity and compassion.

Appointments

We try to see all patients on an appointment basis, and we request that we can reserve time  for you. The office telephone number is (408) 945 - 0300. We make every effort to honor all time commitments and request that you extend the same courtesy to us. On occasion emergencies can cause demands on physician's time, and whenever possible, you will be fully informed if there will be any delays because of this.

Emergency Care

 If it is an emergency, dial 911 and go to the nearest emergency room. Do not read  this further.

If it is urgent, and you cannot wait till clinic is open and you want to talk to the doctor, call 408-945-0300. You may select option to leave a message or page the doctor on call to give you a call back.

For routine questions , physicals, or medical advice, please make an appointment.

We recognize that you can have an emergency situation arise, and we will do our best to respond your problem promptly. In the event of a severe situation, or one in which you are in doubt, go immediately to the emergency room of the nearest hospital and ask them to contact your doctor. If the situation is not that severe, but one where you wish contact with your doctor, please telephone and the doctor will be in touch with you either directly through office personnel giving you instructions on where to meet for emergency care.

What Are Clinic Hours

Appointment for routine problems and follow - ups are available on the following schedule.

Monday           9 am - 1 pm     2 pm -  6 pm

Tuesday         10 am - 1 pm     2 pm -  7 pm

Wednesday    9 am - 1 pm     2 pm -  6 pm

Thursday       10 am - 1 pm     2 pm -  7 pm

Friday               9 am - 1 pm     2 pm -  6 pm

Saturday        By Appointment only

Appointments

We try to see all patients on an appointment basis, and we request that we can reserve time  for you. The office telephone number is (408) 945 - 0300. We make every effort to see walk in patients without appointments, in particular if the  patient is sick and needs attention. For routine physicals and school physicals; please plan and make an appointment.

Emergency Care

Emergency Care

 If it is an emergency, dial 911 and go to the nearest emergency room. Do not read this further.

 If it is urgent, and you cannot wait till clinic is open and you want to talk to the doctor, call 408-945-0300. You may select option to leave a message or page the doctor on call to give you a call back.

For routine questions, physicals, or medical advice, please make an appointment.

We recognize that you can have an emergency situation arise, and we will do our best to respond your problem promptly. In the event of a severe situation, or one in which you are in doubt, go immediately to the emergency room of the nearest hospital and ask them to contact your doctor. If the situation is not that severe, but one where you wish contact with your doctor, please telephone and the doctor will be in touch with you either directly through office personnel giving you instructions on where to meet for emergency care.

You can leave non urgent messages such as making appointments, billing questions, making payments,  insurance info, referrals, Rx refills, copy of medical records or call during normal clinic's open hours between 9 am to 6 pm.

Telephone Calls

Telephone Calls

All patients are encouraged to call with any questions they have on medical problems.  However, it would be most unfair to our patients were the doctor has to leave to answer every telephone call.  The office staff have been trained to answer many of your questions.  They will also relay your information to the doctor and your call will be returned when convenient or otherwise answered at the earliest opportunity. For any medical care, it is better to make an appointment so that you can discuss matter concerning your or your dependent family members in person. 

After Hours Telephone Calls for Doctors

If you find it necessary to contact the doctor after normal office hours, the telephone answering system will prompt you to call the doctor and leave message. All messages to your doctor or the physician on call.  Your call will be returned at the earliest opportunity. If it is urgent or an emergency, call 911 and or go to the nearest emergency room.

Prescriptions and Renewals

Prescriptions and Renewals

All prescriptions and authorizations for renewals should be requested during normal office hours. Rx fills are usually not considered emergency. 

You are encouraged to make an appointment with the doctor to review your medical condition and assess the necessity for Rx renewal or adjust the dose or discontinue the medications or change the medications.

Fees, Payments and Insurance Coverage

Fees and Payments

We make every effort to keep down the cost of your medical care.  You can help by paying upon completion of each visit.  Other arrangements can be made with our office manager depending upon special circumstances.

You are responsible for any unpaid charges by your insurance.

Your policy has certain deductible and co-payment and patient share of expenses.  Insurance policies and coverage are complex. Not all procedures, vaccinations, exams and treatments are covered by insurance. It is your responsibility to make sure you are eligible and what is covered or not and what is your share of cost. We can answer some questions and help process claims but it is ultimately you are responsible for any unpaid bill. 

Insurance and Insurance Forms

We try to simplify the preparation of insurance claims, thereby holding down costs that are unrelated to the delivery of good medical care. 

Please remember that insurance is considered a method of reimbursing the patient for fees paid to the doctor and is not a substitute for payment.  Some companies pay fixed allowances for certain procedures and others pay percentage of the charges.  It is your responsibility to pay any copayment, deductible amount, co-insurance, or any other balance not paid for by your insurance company.

We know questions can arise on insurance matters and these should be discussed with our insurance clerk.  We will be happy to help you receive maximum benefits; however, the agreement of the insurance company to pay for medical care is a contract between you and the company.

House Calls and Emergency Care

House Calls

Home visits are virtually impossible because of the lack of equipment at home and the time - consuming problems which prevent other patients from receiving medical attention.

Emergency Care

 If it is an emergency, dial 911 and go to the nearest emergency room. Do not read this further.

 If it is urgent, and you cannot wait till clinic is open and you want to talk to the doctor, call 408-945-0300. You may select option to leave a message or page the doctor on call to give you a call back.

For routine questions , physicals, or medical advice, please make an appointment.

Making Appointments and Walk in patients

Appointments

We try to see all patients on an appointment basis, and we request that we can reserve time  for you. The office telephone number is (408) 945 - 0300. We make every effort to honor all time commitments and request that you extend the same courtesy to us. On occasion emergencies can cause problems, and whenever possible, you will be fully informed if there will be any delays because of this.

Walk in Patients with no appointment are welcomed

We see walk-in patients. We work you in and our dedicated staff try their best to accommodate you depending upon the medical urgency. Your may have to wait as patients with appointments have priority. 

You are encouraged to make appointment, but in case you do not have appointment; and you need to be seen; we will do our best.

Making Appointments On Line

Making Appointments On Line

Once you have been seen once at our clinic and have been registered and your insurance eligibility has been established; you can be granted access to Patient portal (www.PatientAlly.com) and given your User and Password to access your secure medical records, make or change appointments, update your personal info and view your statements and pay your bill. 

Acne, Skin Treatments and Medical Aesthetics

Medical Aesthetics

We offer an extensive cosmetic services, including laser skin rejuvenation, skin tightening, Laser Hair Removal, Laser Hair Loss Control and regrowth, BOTOX® and Dermal Filler Juvederm, Radiesse injections. We also treat acne, spider veins and many other diseases at Cosmedic Laser Clinic. 

Call 408-945-0400 to schedule your Free cosmetic consultation for: 

Laser Hair Removal
Laser Acne Clearing
Laser Skin Rejuvenation
Laser Skin Tightening
Laser Wrinkles and Scars
Cellulite & Fat Reduction
Laser Skin Resurfacing
Botox® , Dysport
Radiesse,  Juvederm, Other Fillers
Mesotherapy
Laser Hair Rejuvenation
Eclipse Micro Needling

Stem Cells and Growth Factors Treatments
Allergy 
Holistic Medicine
Visit the CosmedicLaserClinic.com site Skin, Face, Body, Hair and Health pages for details.

+ Is Consultation really Free?

Yes, initial Consultation ($100 value) is Free for a limited time. No obligation.

But, Book an appointment ahead of time as slots are limited.

+ What is included in the Free Consultation?

Step 1: Make an appointment in advance 

Step 2: Fill out your Health History and Skin and Health Questionnaire. 

Step 3: Physician will examine you, evaluate and recommend what are the right procedures and treatment plan to take care of your concerns and skin health

+ What to do after the consultation?

Step 1: Do Nothing or Sign up for the treatment that meets your needs.

Step 2: Get the Treatment. 

Step 3: Take care of your skin and health with Doctor recommended anti aging Skin Care and Health products. 

Step 4: Smile. Let people wonder why you are looking younger and confident and Turn back the clock!

+ Who does consultations and performs these Laser Procedures?

Dr. Neema Malhotra and her staff performs majority of these treatments.

Melissa-Gayle Sanchez M.D. and Neema Malhotra M.D. is a board certified physician, practicing Pediatrics, Allergy and Family Medicine.  Dr. Malhotra has a passion for Medical Aesthetics and got trained by the Hollywood/Las Vegas physicians to make you look your best.

She is a Fellow of American Society for Laser Medicine and Surgery and Academy of Aesthetic Medicine.

In addition to conventional medicine she practices Holistic approach to health.

She uses supplemental holistic medicine with conventional medicine.

Contact Info, Direction to Clinic, Map & Parking

We can be reached at 408-945-0300 24 x 7

We are located at 1113 S. Park Victoria Dr, Milpitas, CA 95035

We are on the same side as Starbucks and Chase Bank and a block from them. The building is opposite to Church and Lucky supermarket.

1113 suite is upstairs. We are on second floor of the building. An elevator is available in the building for your convenience.

There is plenty of FREE patient parking.

To Contact Us and see Map

What is Your Website

Silicon Valley Clinic Mom (2)

Website for Pediatric and Family Practice, Allergy, Immigration Exams is

www.SiliconValleyMedicalClinic.com


Picture11

For Medical Aesthetics, Acne, Laser Hair Removal, Botox, Fillers and Laser procedures  is 

visit www.CosMedicLaserClinic.com

 

Do you have FREE Wi-Fi in your office? - Yes

iPhoneimagesCAWUAV4N
Yes, we do have a Free Wi-Fi for our patients while you in the office. Ask the receptionist for access. In addition, we have magazines and Educational videos in the waiting room. Usually, your wait in the office should be less than 15 minutes after you have checked in and filled up paperwork.

 

Do you send Appointment Reminders

Yes, we remind you of your appointments depending upon your preference via email or your cell mobile phone or text or call your home phone.

Ready to make appointment?

Please Silicon Valley Medical Clinic at 408-945-0300 

pediatrician san jose milpitas
silicon valley medical clinic milpitas CA 95035
silicon valley medical clinic milpitas CA 95035
silicon valley medical clinic milpitas CA 95035

Your Feedback is appreciated.   Feedback >